IntelliBuoy Privacy Policy

Effective Date: 09/16/2025

 

Purpose of this Privacy Policy

We are committed to respecting and protecting the privacy rights of our users. We created this privacy policy (the "Policy") to give you notice of how your private information will be collected, used, and shared as you use our Services, including IntelliBuoy hardware devices, mobile applications, web dashboards, and subscription services. Any capitalized term not defined in this Policy will have the meaning set forth in our Terms of Service. All references to "we," "us," "our," or "IntelliBuoy" refer to IntelliBuoy, LLC., an Indiana corporation.

In simplified form (greater detail is below), our Policy can be summarized as follows:

• We may collect some information about you, as described in this Policy, but you have some choices about how much you share.
   

• We do not knowingly collect information from children under 13 years of age.
   

• We will not sell your personal information but may share such information with our vendors in connection with providing the Services.
   

• If we use a third party to assist us, they will be bound to protect your information.
   

• We may collect, use, and share aggregate, anonymous information about our users.
   

• In certain legal situations, we may be compelled to disclose your personal information.
   

• If you are outside the United States, you understand and agree that we may store your information in the United States.
   

This Policy applies to all users of the Services, whether you are an enterprise client, farm operator, municipal customer, or an end user of our applications. Please read this Policy carefully, as it describes how we collect, use, and share your information. By accessing and interacting with the Services, you consent to this Policy.

 

Information You Provide as You Use the Services

When you register for an IntelliBuoy account, you must provide certain personal information about yourself, such as your name and email address. You may also voluntarily choose to provide us with personal information as you use the Services, including, without limitation, completing your profile, setting up devices, or contacting support. This may include information such as your address, phone number, and company/organization name.

If you correspond with us by email, we may retain the content of your messages, your email address, and our responses.

 

Information We Collect From You Passively

We automatically collect certain information about you as you use the Services, including through cookies on IntelliBuoy websites and in-app tracking when you use our mobile or web applications. This may include:

• Device and sensor data (e.g., lagoon liquid-level readings, GNSS/RTK positional data, telemetry, and performance logs).
   

• Technical information (such as unique device identifiers, IP address, browser type, operating system, and access times).
   

• Usage data about how you interact with the Services.
   

• Location information, if you enable location features.
   

Our analytics partners may use browser cookies and in-app tools to generate statistics about usage.

 

Information We Collect From Third Parties

We may receive information about you from third-party platforms if you choose to integrate them with IntelliBuoy (for example, farm management tools or payment services).

 

How We Use Information

We use information for the following purposes:

• To provide and administer our Services – including operating IntelliBuoy devices, mobile apps, dashboards, and cloud analytics.
   

• To improve our products and services – customizing user experiences and refining system performance.
   

• To respond to support requests – including emails, chat, or phone inquiries.
   

• To communicate with you – about your account, subscription, updates, or feedback.
   

• For security – to protect our company, customers, and Services.
   

• For promotional purposes – providing you with information about new features, updates, or offers (with opt-out options).
   

• For legal compliance – meeting regulatory or contractual obligations.
   

 

How We Share Information

We may share information only in the following circumstances:

• With third-party service providers who perform services on our behalf (e.g., cloud hosting, payment processing, analytics, support).
   

• With business partners, if you enable integrations.
   

• To comply with the law (e.g., in response to court orders, subpoenas, or lawful government requests).
   

• In connection with a business transfer (e.g., merger, acquisition, or sale of assets).
   

• With your consent.
   

We do not sell personal information.

 

Your Choices

1. Email: You can opt out of promotional emails at any time, though you will still receive transactional messages (such as billing and system notifications).
    

2. Cookies: You can manage cookies through your browser settings, though some features may not work properly if disabled.
    

3. Do Not Track: Some browsers have “do not track” features; IntelliBuoy does not currently respond to such signals.
    

4. Mobile Devices: You can control permissions (GPS location, push notifications, etc.) on your device. Disabling features may affect functionality.
    

 

Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us so we can delete it.

 

How We Store Your Information

We keep personal information as long as necessary to provide the Services, or as required by law. Non-personally identifiable data may be stored indefinitely.

 

How We Protect Your Information

We use reasonable technical and organizational measures, such as encryption, authentication controls, and monitoring, to secure your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

 

Links to Other Sites

Our Services may contain links to websites or third-party services we do not control. This Policy does not apply to those third parties, and we are not responsible for their practices. Please review their privacy policies.

 

Government Requests

We may disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

 

California Users

If you are a California resident, you are entitled to certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• The right to know what categories of personal information we collect, use, and disclose.
   

• The right to access the specific personal information we hold about you.
   

• The right to request deletion of your information (subject to legal and contractual obligations).
   

• The right to opt out of the sale or sharing of your personal information (note: IntelliBuoy does not sell personal information).
   

• The right to correct inaccurate personal information.
   

• The right to limit the use of sensitive personal information.
   

To make a request, email us at support@intellibuoy.com or write to us at the address listed below. Please indicate that you are a California resident making a “CCPA/CPRA inquiry.”

 

European and International Users (Data Protection Laws)

If you are a resident of the European Union (EU), the United Kingdom, Switzerland, or other jurisdictions with data protection laws, you may be entitled to protections under the General Data Protection Regulation (GDPR) or similar laws.

How We Obtain Your Personal Data

We collect data directly from you (e.g., account registration, device setup, payments) and through IntelliBuoy device and app usage.

Our Role With Respect to Your Data

• When processing data on behalf of enterprise or municipal clients, IntelliBuoy acts as a data processor.
   

• When processing data for our own purposes (e.g., analytics, improvements, or security), IntelliBuoy is the data controller.
   

Legal Bases for Processing

We process data based on:

1. Your consent.
    

2. Our contractual obligations.
    

3. Legal compliance.
    

4. Our legitimate interests (e.g., security, service improvement, and communication).
    

Your Rights

You may have the right to:

• Access, correct, or delete your personal data.
   

• Restrict or object to processing.
   

• Request portability of your data.
   

• Withdraw consent at any time, without affecting prior lawful processing.
   

To exercise these rights, contact us at support@intellibuoy.com

International Transfers

By using our Services, you consent to the transfer of your data to the United States and other jurisdictions where our vendors operate.

 

Changes to This Policy

We may update this Policy from time to time. If we make material changes, we will notify you via our website, mobile app, or by email.

 

Contact Us

If you have any questions or concerns about this Policy, please contact us:

IntelliBuoy, LLC.
1211 Wohlert St, Angola, IN 46703
support@intellibuoy.com